short codes · Campaign guide

Political Short Code Messaging Guide

A short code is a sender and an operating commitment. Compare lease responsibility, program horizon, preparation, and reply handling before choosing one.

Compare the program, not just the number

Short codes are five- or six-digit senders. Compare their actual preparation and operating arrangement with 10DLC and toll-free options. A shorter number does not guarantee delivery or engagement.

Compare the program, not just the number
DecisionLonger-running committee programSingle local event
Time horizonEvaluate continuity across repeated sendsCheck whether preparation fits the actual deadline
Sender responsibilityAssign lease, authorization and renewal ownersDo not assume a temporary need removes lease obligations
Program scopeRetain identity and use-case boundaries over timeConfirm the specific approved use case
RepliesPlan ongoing coverage and suppression ownershipAssign coverage before and after the event
CompletionDefine export access and post-program sender controlDefine what stops and who handles later replies

Sample proposal checklist

Ask for the lease holder, program identity, supported SMS/MMS formats, review dependencies, recurring obligations, reply routing, and end-of-program handoff in writing. Compare alternatives with the same audience, format mix, and sends; do not infer a public price from the sender category.

Illustrative decision

A fictional committee planning repeated updates has a different continuity question from a team inviting supporters to one meeting. The first should examine ongoing sender and reply ownership; the second should examine the deadline and whether the proposed preparation is practical. Neither example automatically selects a sender.

Reuse and transfer require review

Do not assume a code can be transferred or reused across unrelated committees. Confirm the actual lease, program authorization, and provider arrangement.

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