mms · Campaign guide

MMS Device Compatibility

Compatibility testing should include what recipients can actually read and do, not just whether the provider accepted a media request.

Checking handset experience

Operating system, messaging app, carrier behavior, and device settings can change presentation. Keep text, destination links, and images understandable independently.

Putting the guide into practice

Use representative authorized test devices to check crop, text size, playback, contrast, and links. Save screenshots alongside the exact approved media version.

  • Device matrix
  • Crop
  • Readability
  • Playback
  • Fallback

Limits and review decisions

Do not promise identical rendering on every device. Report the tested conditions and retain a useful fallback.

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