Getting started
What do I need for the first conversation?
Your name, email, committee, office or measure, jurisdiction, and objective. Estimated volume and timing help if available. Keep recipient lists and credentials out of the form.
How much does Ananasi cost?
Pricing is quote-only. A written proposal specifies scope, usage assumptions, responsibilities, dependencies, and exclusions. Calculator rates are editable examples.
Does an inquiry authorize campaign messages?
No. An inquiry begins a business conversation. Campaign authorization, audience permission, sender preparation, and final release approval require their own records.
How can I reach Ananasi?
Call (276) 262-6274 or email hello@ananasillc.com. For a scoped quote, use quotes@ananasillc.com.
Running a campaign
Who sends and who responds?
The proposal assigns the operating and response responsibilities. Name the campaign approver, operator, and reply owner; do not assume that software access includes staffed reply handling.
What support is included?
Agree the contact method, coverage window, escalation path, and included support in the private scope. This website does not promise round-the-clock coverage or a fixed response time.
What happens if an event changes?
Update the brief, text, media, links, and response instructions. A revised creative version needs its own review before release; check any prepared schedule against the current version.
How do we finish or cancel a program?
The private agreement defines completion, cancellation, sender arrangements, export access, and retention or deletion responsibilities. Confirm those handoffs before commissioning the work.
Senders, media, and reporting
Which sender should we choose?
Compare 10DLC, toll-free, and short code preparation against the program’s time horizon, ownership, formats, reply workflow, and written costs. Each sender family has its own review path.
Who owns the sending number?
Confirm number or lease control, authorization, recurring obligations, and post-program access in the proposal. A familiar number is not evidence of texting approval.
Can we send pictures?
Discuss MMS support for the actual sender and provider, file specifications, text fallback, and controlled testing. The local checker inspects a file on your device; it does not certify delivery.
What report will we receive?
Define cadence, fields, format, access, and owner in the proposal. Useful records distinguish requests, status events, unknown outcomes, replies, opt-outs, and measured clicks. SMS delivery is not an observed open.
Are approvals or delivery guaranteed?
No. Identity review, sender requirements, network decisions, and program conditions affect outcomes. Keep unresolved dependencies visible.
Technology and data
What is Pantheon Golem?
Pantheon’s public architecture describes persistent memory, coordinated specialized intelligence, and governed action. The proposed implementation and license scope for a campaign belong in its private engagement.
Do the planning tools upload my data?
The tools run in your browser. The media checker does not upload the selected file, and tool inputs are not included in website analytics. Inquiry submission sends the entered details and available request context described in the privacy notice.
How should we transfer campaign records?
Agree an authorized receiving system, access owners, transfer method, and retention or deletion plan privately. The public inquiry form is not a secure document portal.