Interpreting messaging errors
Start by identifying the source provider, code, message reference, timestamp, and whether the error is permanent, temporary, or unresolved according to its documentation.
Putting the guide into practice
Maintain a private mapping from provider codes to campaign actions: correct input, suppress a record, pause a sender, review content, or contact support.
- Provider
- Exact code
- Classification
- Permitted action
Limits and review decisions
Do not automatically retry every failure. A permanent destination error and a transient provider failure need different handling.