Organizing campaign questions
Separate ordinary logistics, opt-outs, wrong-recipient reports, complaints, finance questions, and questions requiring official election information.
Putting the guide into practice
Prepare an approved answer source, assign coverage, preserve the relevant conversation context, and document escalation owners for sensitive or uncertain questions.
- Answer source
- Coverage
- Categories
- Escalation
Limits and review decisions
Do not invent an answer to fill a gap or advertise automated replies unless they are implemented. Link election-procedure questions to the appropriate official source.