uses · Campaign guide

Campaign Event Reminders

An event reminder should reinforce confirmed logistics close enough to the event to be useful. Its approved schedule should account for queue delay and recipient local time.

Reminders that stay current

Keep reminder content connected to the current event record. A copied invitation can retain outdated parking, venue, or check-in information.

Putting the guide into practice

Recheck logistics before release, set a useful-until time, and prepare a cancellation owner. Distinguish recipients who already registered from those who requested general updates.

  • Current logistics
  • Audience scope
  • Send window
  • Expiry

Limits and review decisions

Do not send stale reminders simply because they were scheduled earlier. Stop the queue when the event changes or the message expires.

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